AI chatbot is being aggressively used in almost all businesses. AI chatbot improves CSAT, speeds up customer response times and drives sales - ultimately leading to business growth. Evidently, the global chatbot market is rising and projected to reach 1.25 billion USD by 2025.
This ARTiBA’s infographic highlights the working principle of an AI chatbot and its use cases in businesses. It also shares the top ten chatbot development platforms used by AI engineers across the globe.
